Leading the way in customer service
Over 98% of customers rated us very good or good
We are extremely proud of our service levels and a recent client service report for the last 12 months found that client satisfaction levels were well up on the previous years. In fact they were the highest achieved since our survey system was introduced in 1999.
This is a great achievement for us and just goes to show that all of the hard work that the JS staff have put into our client service levels have really paid off. At JS we listen to our clients and take pride in providing them with not only impartial advice but also tips on reducing the cost of purchasing office furniture & interiors
The handling of the initial enquiry, accuracy of orders, helpfulness of staff, quality of installation, accuracy of delivery, product rang, value for money and quality of product all scored over 95% in the survey
The helpfulness of our installation team scored an unbelievable 100%
We are certified to ISO9001 and are a SMAS Worksafe Contractor . These prestigious accreditations are recognised across the world as a mark of excellence